She was the first member of staff to go to business school. Outset contributed towards the funding of the General Management Program at Harvard Business School, part of the university’s Executive Education, which Charlotte attended in 2016. Understand the organization as a system of structures, procedures, and culture that need to be aligned for employee success.Outset alumni Charlotte Appleyard is currently the Director of Development at the Royal Academy, and the youngest female executive at a London arts organization.Manage your team through positive team dynamics and effective processes that foster creativity and commitment to implementation.Approach negotiations as a problem-solving effort that helps achieve your interests and build relationships.Use your power-personal and hierarchical-to develop resources for productive organizational ends.Harness the role of fairness in motivation and feedback.Analyze what motivates-and what demotivates-different employees and assess different strategies for improving motivation.Avoid common decision traps that impede making wise decisions and creating effective plans.Understand how culture affects organizations and how it can be leveraged to motivate and coordinate employees.Īt the conclusion of the program you’ll be able to:.Create effective structures and procedures for your organizational strategy.

Manage ethics using power with integrity.Understand where your power comes from and how it can be used.Practice a simulated intra-organizational negotiation.Explore conflict resolution techniques.Master the importance of fair treatment.Develop effective team decision making processes.Identify key biases in your decision making.

Learn how to give fair and effective feedback.

Discover weak links between incentives & performance.

Review 'intrinsic' & 'extrinsic' sources of motivation-what makes people work?.

Drawing insights from science to enhance practice, the program dives into multiple aspects of effective management informed by the latest research in behavioral economics, decision analysis, motivation, social networks, teams, negotiations, power and politics, and ethics.

Harvard general management program